92pkrn is committed to protecting the personal data of every player on the platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you hold in relation to your personal information.
Our Commitments
These six principles guide every data processing decision at 92pkrn. They are operational commitments built into our systems — not aspirational statements.
92pkrn collects personal data only for specific, explicit, and legitimate purposes. Data collected for account registration is not used for unrelated commercial purposes. We do not collect data speculatively or beyond what is required to deliver the Services to Pakistani players.
We collect the minimum amount of personal data necessary for each processing purpose. Where a function can be provided with less data, we use less data. Mandatory fields in the 92pkrn registration and verification process are limited to what is required for compliance with our licensing obligations.
92pkrn takes reasonable steps to ensure the personal data held is accurate and kept up to date. Players are responsible for updating their account information when personal details change. Inaccurate data identified during verification will be corrected or flagged for player confirmation before processing continues.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. Retention periods for each data category are outlined in Section 9 of this policy. Data is securely deleted or anonymised at the end of its retention period.
All personal data held by 92pkrn is protected by industry-standard technical and organisational security measures including 256-bit SSL encryption, encrypted database storage, access controls, and regular security audits. Transmission of data between your device and 92pkrn's servers is encrypted at all times.
You have enforceable rights in relation to your personal data held by 92pkrn, including the right to access, correct, delete, restrict processing, and object to certain uses of your data. These rights are explained in full in Section 11 of this policy and can be exercised by contacting 92pkrn support at any time.
This Privacy Policy applies to all personal data processed by 92pkrn in connection with the provision of the Services available at 92pkrn.net. By using the platform, you acknowledge that you have read and understood this policy. For questions about how your data is handled, contact [email protected].
92pkrn ("the Platform", "we", "us", "our") takes the privacy of its players seriously. This Privacy Policy describes the personal data we collect from players and visitors to the 92pkrn website at 92pkrn.net ("the Site"), the purposes for which we process that data, the legal grounds on which we rely, the third parties with whom we share data, the periods for which we retain data, and the rights available to individuals in relation to their personal data.
This policy applies to all players registered on 92pkrn, including players in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other locations from which the Services are accessed. It also applies to visitors who browse the Site without registering an account.
This Privacy Policy should be read alongside the 92pkrn Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference into the overall framework governing your use of the Services.
Important: 92pkrn may update this Privacy Policy from time to time. Material changes will be communicated to registered players via the registered email address or by prominent notice on the platform. Continued use of the Services following any update constitutes acceptance of the revised policy.
For the purposes of applicable data protection legislation, 92pkrn is the data controller in respect of personal data collected and processed in connection with the provision of its gaming and betting services. As data controller, 92pkrn determines the purposes and means of processing personal data submitted by players and visitors to the Site.
92pkrn operates under an internationally recognised gaming licence framework. Data processing activities are conducted in compliance with the data protection obligations imposed by that licensing framework and with international data protection standards.
For all data protection enquiries, players may contact 92pkrn at: [email protected] (plain text — not a clickable link).
92pkrn collects the following categories of personal data in connection with the provision of the Services:
| Category | Data Items | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC / passport / driving licence number and copy | Account registration, KYC verification, age verification |
| Contact Data | Mobile number (JazzCash / EasyPaisa registered), email address, residential address | Account communication, verification, support, responsible gaming notifications |
| Financial Data | JazzCash account number, EasyPaisa account number, bank account details (HBL, UBL, Meezan, Allied, SadaPay), USDT wallet address, transaction history, deposit and withdrawal records | Payment processing, AML compliance, withdrawal verification |
| Gaming Activity Data | Betting history, casino game play history, stake amounts, win/loss records, session durations, game preferences | Service delivery, responsible gaming monitoring, bonus administration, fraud detection |
| Technical Data | IP address, device type and model, operating system, browser type and version, login timestamps, session data, geolocation (country/city level) | Security, fraud detection, platform optimisation, regulatory compliance |
| Communications Data | Live chat transcripts, email correspondence, support ticket contents | Customer support, dispute resolution, quality assurance |
| Responsible Gaming Data | Deposit limits set, session limits set, self-exclusion status, cool-off period records, responsible gaming tool usage | Responsible gaming compliance, player protection, regulatory reporting |
92pkrn does not intentionally collect special category data (such as health data, religious beliefs, or political opinions) through the normal course of providing the Services. Where such information is incidentally disclosed by a player (for example, in the context of a responsible gaming self-exclusion request citing a specific condition), it will be processed only to the extent necessary to fulfil the related player protection obligation.
92pkrn collects personal data through the following means:
92pkrn relies on the following legal bases for processing personal data:
92pkrn uses personal data for the following specific purposes:
Where you have provided your consent during registration or at any subsequent point, 92pkrn may send you marketing communications about promotions, new games, seasonal offers (PSL, World Cup, Asia Cup), and other platform news. These communications may be delivered via email, SMS, or in-platform notifications.
You may withdraw your consent to receive marketing communications at any time by: updating your communication preferences in your 92pkrn account settings; clicking the unsubscribe link in any marketing email; or contacting 92pkrn support via live chat and requesting removal from marketing lists.
Withdrawal of marketing consent does not affect your ability to receive service-related communications such as account security alerts, transaction confirmations, and responsible gaming notifications, which are sent on the basis of contractual necessity rather than consent.
Note: 92pkrn does not sell your personal data to third-party marketers. Marketing communications are sent only by 92pkrn directly, in relation to 92pkrn's own products and services.
92pkrn does not sell, rent, or trade personal data to third parties for commercial purposes. Personal data is shared with third parties only in the following limited circumstances:
All third-party service providers engaged by 92pkrn are required to process personal data only in accordance with 92pkrn's instructions and are subject to appropriate contractual data protection obligations. 92pkrn does not transfer personal data to third parties for their own independent commercial use without your explicit consent.
92pkrn retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymised. Retention periods are determined by reference to the purpose of collection, contractual obligations, and applicable legal and licensing requirements:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity and KYC documents | 5 years after account closure | AML licensing obligation |
| Financial transaction records | 5 years after account closure | AML and financial reporting obligation |
| Gaming activity records | 3 years after account closure | Licensing obligation, dispute resolution |
| Customer support communications | 2 years after last interaction | Dispute resolution, quality assurance |
| Responsible gaming records (self-exclusion, limits) | Permanent (anonymised after 5 years) | Responsible gaming compliance |
| Technical and log data | 12 months from collection | Security, fraud detection |
| Marketing consent records | Until consent withdrawn + 1 year | Legal basis documentation |
| Account data (inactive accounts) | 12 months after last login + notification period | Contractual obligation, licensing |
Where data must be retained beyond the standard period due to an ongoing legal dispute, regulatory investigation, or unresolved compliance matter, retention will continue for the duration of that matter plus the applicable standard period thereafter.
92pkrn's servers and data processing infrastructure may be located in jurisdictions outside Pakistan. When personal data is transferred outside the player's country of residence, 92pkrn ensures that such transfers are subject to appropriate safeguards, including: standard contractual clauses approved by the relevant data protection authority; adequacy decisions where applicable; binding corporate rules within the 92pkrn group; or other lawful transfer mechanisms recognised under applicable data protection frameworks.
Players who wish to obtain more information about the safeguards applied to international transfers of their personal data may contact 92pkrn at [email protected].
Subject to applicable data protection law and the specific circumstances of your request, you have the following rights in relation to personal data held by 92pkrn. These rights may be exercised by contacting 92pkrn support. 92pkrn will respond to verified requests within 30 days of receipt.
Request a copy of the personal data 92pkrn holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held on your account.
Request deletion of your personal data in circumstances where continued retention is no longer justified by a legal or contractual basis.
Request restriction of processing where you contest the accuracy of data, or where processing is unlawful but you prefer restriction to erasure.
Receive a copy of data you have provided to 92pkrn in a structured, commonly used, machine-readable format, where processing is based on consent or contract.
Object to processing based on legitimate interests, including processing for direct marketing purposes. Marketing opt-out takes effect immediately.
Note that some rights are subject to limitations. For example, the right to erasure does not apply where retention is required by applicable legal or licensing obligations — such as the 5-year AML retention requirement for KYC and financial records. Where a request cannot be fulfilled in full, 92pkrn will explain the applicable limitation in its response.
Identity Verification for Data Requests: To protect your privacy, 92pkrn will verify your identity before processing any data subject rights request. Requests that cannot be verified may be declined. Identity verification for data requests is conducted via the registered contact details on your account.
Cookies are small text files placed on your device when you visit the 92pkrn website. They allow the platform to recognise your device, maintain your session, remember your preferences, and collect analytical data about how the site is used.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the 92pkrn platform, including the ability to maintain a logged-in session. Detailed cookie management options are available via the cookie preference centre accessible from the Site's footer.
92pkrn processes gaming activity data and responsible gaming tool usage data for the specific purpose of fulfilling its responsible gaming obligations under its international gaming licence. This includes: monitoring for patterns of play that may indicate problem gambling behaviour; applying deposit limits, session limits, and loss limits set by players; enforcing self-exclusion periods; and generating regulatory reports on responsible gaming programme effectiveness.
Responsible gaming data — including self-exclusion records, deposit limit history, and problem gambling intervention records — is treated with a heightened level of protection. This data is accessible only to authorised 92pkrn staff with a legitimate need and is not used for any commercial purpose including marketing.
Self-exclusion records are retained permanently (anonymised after 5 years) to prevent excluded players from re-registering. This processing is a mandatory obligation under 92pkrn's licensing framework and cannot be waived by the player.
For more information on responsible gaming tools and support resources, visit the Responsible Gaming page.
92pkrn implements technical and organisational security measures appropriate to the sensitivity of the data processed and the risks of unauthorised access, disclosure, loss, or destruction. Current security measures include:
While 92pkrn takes all reasonable steps to protect personal data, no internet transmission or electronic storage system is entirely secure. Players are advised to use strong, unique passwords for their 92pkrn account and to enable two-factor authentication, which is available in account security settings.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 92pkrn will notify affected players without undue delay in accordance with applicable obligations under our licensing framework.
92pkrn does not knowingly collect personal data from any person under the age of 21. The platform implements age verification procedures as a mandatory step in the account registration process to prevent underage access. If 92pkrn becomes aware that a person under the age of 21 has registered an account or provided personal data to the platform, the account will be immediately closed, all associated data will be deleted to the extent not required for legal compliance purposes, and any deposited funds will be returned.
If you have reason to believe that a minor has registered on 92pkrn, please contact 92pkrn support immediately at [email protected] with details of the concern.
92pkrn reserves the right to update or replace this Privacy Policy at any time. Material changes to the policy will be communicated to registered players via the registered email address on the account and/or by prominent notice on the 92pkrn platform at least 7 days prior to the change taking effect, except where immediate amendment is required by applicable law or regulatory direction.
The current version of the Privacy Policy is always accessible on the Site. The effective date at the top of the policy indicates when the current version was adopted. Players who continue to use the Services following a policy update are deemed to have accepted the revised terms.
For any query, concern, or rights request relating to this Privacy Policy or the handling of your personal data, please contact 92pkrn through the following channels:
92pkrn's support team is available in both English and Urdu, around the clock. Data subject rights requests submitted by email will receive an acknowledgement within 5 business days and a substantive response within 30 days of receipt of the verified request.
If you are not satisfied with 92pkrn's response to a privacy concern or data subject rights request, you have the right to escalate your complaint to the relevant supervisory authority or data protection regulator under the applicable laws of the jurisdiction governing this policy. Details of the applicable supervisory authority are available on request from 92pkrn's support team.
This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous versions of the 92pkrn Privacy Policy.
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